You can link multiple devices to a single account, with the device limit depending on the chosen subscription plan. Key points to consider about this feature include:

• Accounts are accessible across various platforms regardless of the initial sign-up platform (e.g., Android, iOS, macOS, Windows).
• The number of devices supported depends on the subscription plan, theoretically allowing an unlimited number of devices per account.
• Notifications will be sent if the connected devices exceed the plan limit, prompting users to remove excess devices upon logging in.
• Each device can be linked to a maximum of two accounts, whether it is a computer or a mobile device.

Absolutely! You have the opportunity to enjoy Koala VPN for China at no cost indefinitely through the "Daily Check-in" feature. Each day, you are allotted 15 minutes of free usage time. Additionally, each successful referral earns you 1 point, which can be exchanged for a 1-day pass. Here are the main points:

• Koala VPN for China promises to offer the "Daily Check-in" feature for free indefinitely.
• New users receive an initial 15 minutes of free usage time, and you can earn an additional 15 minutes by completing the check-in process the following day.
• During the free trial, you can use our services without any usage restrictions. However, please note that server access is limited to locations covered by the free plan.
• You can collect points by participating in our referral program and then redeem them to get different plans.

Absolutely! We offer a 15-minute daily trial period. To start your trial, please follow these steps:

1. Download the Koala VPN for China app.
2. Register a new account.
3. Tap the "Daily Check-In" button on the main screen of the app.

Please note that the availability of this free trial is subject to change and may be discontinued at any time without prior notice.

Koala VPN for China places significant importance on user privacy, ensuring that no activity or connection logs are maintained. Additionally, the VPN service refrains from storing any data that could be utilized to trace specific network activities or behaviors back to an individual user.

Feel free to reach out to us through the following methods:

• Website: http://trykoalaapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

Feel free to reach out to us through the following methods:

• Website: http://trykoalaapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode feature in Koala VPN for China supports web applications like Telegram, WhatsApp, or Gmail, which utilize HTTPS. This mode can alter the routing for both HTTP (port 80) and HTTPS (port 443), facilitating access to the web versions of these applications. However, the application versions may use various other ports.
To ensure access, the following measures should be implemented:

• Use the "Global Mode" option available in the routing settings.
• Modify the proxy settings of the application. For example, here is how you can change the proxy settings for the LINE app:
  
  

• If you try to sign in on a new device and exceed the device limit, you will be directed to the "Unbind Device" page where you can remove any connected devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device of your preference.

It's not unusual to forget usernames or passwords, and we strive to make the recovery process as simple as possible. Here are your options:

• If you've forgotten your username, please get in touch with us and include a screenshot of your payment record.
• If you've misplaced your password, simply use the "forgot password" feature available in the app.

We have observed that some users find it difficult to select a server after choosing a region.
To make this easier, we now only show regions. Koala VPN for China will automatically connect you to the highest performing server within your selected region. Here are the details:

• The location menu will display only regions, but each region includes hundreds of servers. When you choose a region, Koala VPN for China automatically connects you to the server that offers the best performance based on your network conditions.
• If you're unsatisfied with the server you're connected to, you can disconnect and reconnect to the same region to be linked to a different server.
• You can repeat this process until you find a server that meets your requirements.

• Slow internet speeds locally (without using a VPN).
• High user traffic at certain VPN server locations.

To resolve these issues, you can try the following methods:

• Check your local internet speed by temporarily disabling the VPN.
• Test different network connections such as WiFi, 4G, or 5G with the VPN off to identify any connection problems. For example, if your WiFi is unreliable, switch to a mobile data connection.
• Turn off the VPN, switch to a new server location, and then reconnect.
• If you want to stay connected to the same geographical area, disconnect and reconnect as this could link you to a different server within the same region.
• Continue these tests until you find the most suitable server for your requirements.

You can accumulate points by referring friends and use them to redeem rewards. Here's how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and selecting "Share Now." You can then share it with friends or post it on your social media profiles or blog.
• You will earn 1 point for each friend who successfully uses your referral, which you can trade for a 1-day pass.
• After redeeming your points, you can check your redeemed plans in the "My Account" section.
• For a referral to be deemed successful, your referred friend must download and actively use the app. If they download the app but do not use it, you will not earn your referral point until they start using it.

Occasionally, there may be a delay in processing payments through the gateway. Here are the key points to remember:

• We accept various payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have successfully made a payment but do not immediately see the corresponding plan reflected in your account, wait for approximately 5 minutes, then log out and log back in.
• If you are still encountering issues after following the above steps, take a screenshot of your payment confirmation and contact us for further assistance.

Establishing a VPN on your Android ensures the security of all your actions. Just connect to one of our numerous VPN servers to change your device's IP address, protect your data on public Wi-Fi networks, and access blocked websites and services.

A VPN creates a virtual network by linking multiple computers virtually. Originally designed for speed and security, it is now mainly used for privacy, encryption, and accessing restricted content.